Frequently Asked Questions

FleetFlow is a connected platform for Australian heavy vehicle operators. It brings essential operational activities — fleet, maintenance, drivers, fatigue, mass, forms and assurance — into one place so you reduce administration and stay audit ready as work happens.

FleetFlow supports fleet compliance management in Australia — including CoR, NHVAS and WA HVA — but it is positioned as a transport operations platform. Compliance and audit readiness are outcomes of connected everyday work, not a separate paperwork exercise.

FleetFlow supports operators working with: NHVAS modules: Fatigue Management (Standard/BFM/AFM), Mass Management, and Maintenance Management WA HVA modules: Maintenance, Fatigue, and optional AMMS (Accredited Mass Management Scheme)

Yes. Operators with both NHVAS and WA HVA accreditation can manage those requirements in one connected platform instead of maintaining separate systems.

Evidence is captured while work is performed — maintenance history, work diaries, mass declarations, reviews and corrective actions stay connected. Audit preparation becomes reviewing what you already have, rather than reconstructing records from emails and folders.

Yes. The FleetFlow driver app (iOS and Android) lets drivers: Capture work diary pages Complete pre-start checks and fault reports Upload photos and documents (for example weighbridge dockets)

Yes. The mobile app is offline-first, so drivers can record data without signal. It syncs automatically when connectivity returns.

Drivers log faults in the app. The right people are notified, and workshop staff can progress repairs through to closure — with a full, connected history on the vehicle.

Pricing is a flat $30 per truck per month for the whole platform. Unlimited users — no extra charges for admin seats, drivers, or individual capabilities.

FleetFlow needs proper setup for each operator, so we do not offer self-serve trial accounts. We can arrange access to a demonstration account for seven days so you can evaluate the platform. Contact us to organise that.

Yes. Our team can help with data extraction, reporting and practical advice during audits, and can liaise with your auditor when needed.

Records are stored in the cloud with encryption in transit and at rest. Access is role-based and aligned with Australian data security practice.

You can cancel at any time — contact us and we will arrange it.

We accept major credit cards for monthly and annual subscriptions, and bank transfer for annual subscriptions.

Invoices are available in your account settings.